Certified Recovery Support Specialist - Mobile Crisis Response
Company: Carle Health
Location: Peoria
Posted on: May 5, 2024
Job Description:
Position Summary:
The Certified Recovery Support Specialist (CRSS) provides
experience, education and professional services to assist and
support individuals in developing and/or maintaining
recovery-oriented, wellness-focused lifestyles.
Qualifications:
CERTIFICATION & LICENSURE REQUIREMENTS
Certified Peer Recovery Specialist (CPRS) within 3 years.
EXPERIENCE REQUIREMENTS
Lived experience in Recovery.
ADDITIONAL REQUIREMENTS
- Narcan training in the first month of hire
SKILLS AND KNOWLEDGE
Required English Skills Advanced reading skills Advanced writing
skills Advanced oral skillsCommunication Skills Ability to respond
appropriately to customer/co-worker Interaction with a wide variety
of people Maintain confidential information Ability to communicate
only the facts to recipients or to decline to reveal information
Ability to project a professional, friendly, helpful demeanor
Computer Skills Basic computer knowledge: Uses word processing,
spreadsheet, e-mail application, and web browser. Comfortable
within a Windows OS and learning new applications
Essential Functions:
- Ensures Patients receive comprehensive services: Identification
of patient into services, assessment, discharge planning, and other
aspects of warm handoff.
- Ability to provide advocacy, education, recovery and wellness
support.
- Is knowledgeable and capable of working with patients who
present in crisis and therapeutic intervention. Identifying patient
need for services and use identified evidence-based approach.
- Is able to engage patients within the living room process.
- Ability to establish a collaborative relationship with the
patient, provide practical and personalized support for entering
and adhering to discharge planning
- Assist in creation of recovery planning
- Facilitate discharge planning. Documents all Discharge Planning
components accurately in EMR.
- Ensuring that patient receives support and motivation to engage
in and adhere to ongoing treatment.
- Provides that all patient contact and interaction is based upon
inherent dignity, individuality, culture and beliefs of each
patient. Patient care is provided in a compassionate, humane, and
non-enabling manner.
- Participates in interdisciplinary clinical staffing or ensures
pertinent information is provided to team
- Demonstrates Motivational Interviewing skills when working with
patients.
- Provide continuum of care/follow up care to patients.
- Be available after discharge to deliver recovery support, as
needed.
- Ability to bridge care with insurance correlated community
services
- Provide follow up instructions, appointments, and coordination
for discharge planning.
- Provide detailed communication to receptive discharge providers
to ensure warm handoff in the care coordination process.
- Ability to identify barriers to transportation and assist with
getting patient transportation to appointments
- Provide ongoing recovery support service to ensure patient
arrives and is engaged by intake staff, and ensure that patient
remains engaged in treatment overtime - helping the patient
navigate stages of change and practical considerations.
- Work with insurance provided transportation programs to ensure
transportation.
- Is knowledgeable in understanding of addiction, signs of
overdose, family dynamic, and administration of naloxone
products.
- Ability to educate patient and family in opiate use and
administration of naloxone products.
- Ability to provide consultation with patient, family, insurance
provider, and treatment providers to confirm recommended course of
treatment is covered and/or affordable.
- Collaborates with Care Team to ensure documentation is present
to supports warm hand off.
- Assist with documentation in EMR to support quality
initiatives.
- Assist with audits for medical necessity documents as
requested.
- Working knowledge of computer operating systems.
- Participates in in-service and competency training.
- Meets compliance standards for all documentation.
- Complies with all Company and Department Policies and
Procedures.
- Coordinate service engagement with outpatient providers
- Ensure timely completion of all required paperwork.
- Communicates job status and potential issues with co-workers
and management.
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class. Carle Health
participates in E-Verify and may provide the Social Security
Administration and, if necessary, the Department of Homeland
Security with information from each new employee's Form I-9 to
confirm work authorization. - For more information:
human.resources@carle.com.
Effective September 20, 2021, the COVID 19 vaccine is required for
all new Carle Health team members. Requests for medical or
religious exemption will be permitted.
Keywords: Carle Health, Peoria , Certified Recovery Support Specialist - Mobile Crisis Response, IT / Software / Systems , Peoria, Illinois
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