Team Clerical
Company: Illinois Department of Children and Family Service
Location: Peoria
Posted on: April 18, 2024
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Job Description:
Location: Peoria, IL, US, 61603 Job Requisition ID: 37006 DCFS
is deeply committed to the welfare and protection of children. Our
goal is to protect children by strengthening and supporting
families. In every effort, from receiving hotline calls to reaching
family reunification or foster care and adoption, children and
families are our focus. Agency : Department of Children and Family
Services Agency : Office Associate, Opt 2 (Team Clerical) - Peoria
Closing Date/Time: 04/29/2024 Salary: Anticipated Starting Salary
$3,590/month; Full Range $3,590 - $4,852/month Job Type: Salaried
Full Time County: Peoria Number of Vacancies: 1 Plan/BU: RC014 REQ#
: 37006 This position is a union position; therefore, provisions of
the relevant collective bargaining agreement/labor contract apply
to the filling of this position. All applicants who want to be
considered for this position MUST apply electronically through
SuccessFactors. Applications submitted via email or any paper
manner (mail, fax, hand delivery) will not be considered. IT IS
HIGHLY RECOMMENDED THAT YOU UPLOAD OFFICIAL COLLEGE TRANSCRIPTS, IF
APPLICABLE Position Overview The Illinois Department of Children
and Family Services is seeking an organized, professional, and
energetic individual to serve as Team Clerical. Under direction,
this position will perform complex, specialized clerical services
for a team of supervisors and professional child welfare or child
protection staff. The position will answer phones, greet visitors,
maintain files, and perform general clerical functions. This
position provides a great opportunity for someone who is detail
oriented and interested in playing a supporting role in the
Department's operations. DCFS offers a competitive compensation
plan, excellent benefits, and a pension program. The ideal
candidate for this position will have excellent organizational
skills and strong communication skills. We invite you to join our
innovative team to help make a positive difference in the lives of
the children and families of Illinois. Essential Functions 1.
Serves as a Team Clerical Performs complex, specialized clerical
services for a team(s) of supervisors and professional child
welfare and/or child protection staff. Prepares and keyboards a
variety of complex materials, including, but not limited to highly
technical reports, statistical data, Department forms, and
correspondence Prepares unusual incident reports Designs new
formats or revises formats Composes and keyboards varied
correspondence and responds to inquiries requiring knowledge of
agency rules and procedures, such as billing procedures, payment
requirements, and confidentiality and case access rules Checks for
accuracy of keyboarding, spelling, grammar, and punctuation
Exercises independent judgment and a command of legal, medical, and
social terminology to review documents such as social histories,
court reports, and correspondence to proof appropriate use of terms
and accuracy of information 2. Answers incoming phone calls and
greets visitors. Screens visitors/callers to determine nature of
request Interviews caller to gather needed information to assess
situation Refers caller to appropriate source such as intake
worker, another public agency, or a community interest group
Interprets to the public agency services and procedures Schedules
and cancels appointments for staff Receives incoming mail and
distributes to appropriate staff, which requires accessing tickler
files (manual or automated) to determine appropriate distribution
Prepares outgoing correspondence for mailing 3. Establishes and
maintains case files Reviews incoming documents to ascertain proper
section for placement in the case files Reviews turnaround
documents (CANTS/CYCIS) for accuracy Maintains calendar of court
dates Establishes and maintains tickler files (computerized or
manual) to monitor case status, indicating timeframes Maintains
itineraries of assigned staff Enters MARS/CYCIS information in
terminal, such as activity, travel, and case reviews, retrieving,
adding, changing, and deleting information Operates a copy machine
to make copies 4. Completes and keyboards travel vouchers from
handwritten materials, calculates and reviews to ensure accuracy,
and returns to workers for review and signature Maintains file copy
of unit vouchers and forwards for payment processing Computes
mileage and allowable per diem expenses Performs timekeeping
functions as requested 5. Provides clerical office support as a
secretary to the team supervisors and professional staff Makes
travel and meeting arrangements for team members Follows oral and
written instruction, gaining experience and knowledge in applying
evolving automated office equipment and technology to complete
tasks 6. Orients professional and other clerical staff regarding
Departmental rules and office procedures Attends and provides input
into team meetings Maintains updated Rules and Procedures manuals
Supervises children in the office to ensure their safety and
provide personal needs Maintains inventory and orders supplies and
form 7. Performs other duties as required or assigned which are
reasonably within the scope of the duties enumerated above Minimum
Qualifications 1. Requires knowledge, skill, and mental development
equivalent to completion of high school 2. Requires 2 years of
office experience 3. Requires the ability to keyboard accurately at
45 wpm Conditions of Employment 1. Requires ability to pass a
background check Work Hours: Mon - Fri 8:30AM - 5:00PM Supervisor:
Jacquelyne Crane Work Location: 2001 NE Jefferson Ave, Peoria,
Illinois, 61603 Agency Contact: PIN#: 329969 Name: Denise
Bean-Mathis Job Family: Social Services This position does not
contain "Specialized Skills" (as that term is used in CBAs).
Employment Type: Full Time Years Experience: 1 - 3 years Salary:
$43,080 - $58,224 Annual Bonus/Commission: No
Keywords: Illinois Department of Children and Family Service, Peoria , Team Clerical, Administration, Clerical , Peoria, Illinois
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