Production / Project / Installation Manager
Company: Bath Planet
Location: East Peoria
Posted on: February 25, 2021
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Job Description:
Production / Project / Installation ManagerCreating a fresh
solution to bath remodeling, Perfect Choice offers a stylish,
cost-effective, low-maintenance bath improvement to homeowners,
commercial customers and consumers with accessibility needs.
Standing behind our products, Perfect Choice has developed an
unrivaled reputation for quality and workmanship as a manufacturer
of acrylic bath and shower solutions and has extended that level of
quality into all our products.Primary Purpose & FunctionAmerica's
number one growing Acrylic Bath System Company, Perfect Choice is
seeking a Production Manager/Installation Manager in our Peoria,
Illinois and surrounding areas. We offer a very competitive
compensation package.Job Responsibilities* Two years' experience in
acrylic bath systems is a requirement.* Participate in Hiring &
Training* Review time sheets* Review job duties* Manage the
installation team* Ensure they meet their accountabilities*
Maintain 100% customer satisfaction* 100% Positive feedback from
customers on installers* Contact customers 1 week after install for
satisfaction review* Contact customers on a weekly basis to keep
them informed of the production timeline.* Request customer for
referrals, or remind them of program* Planning/Schedule all
installations* Review contracts with Sale team prior to ordering*
Order all products* Complete permits if required* Manage
relationships with vendors* Manage incoming products and
warehouseUpcoming installs:* Prepare customer folder*
Prepare/gather product together for installers* Maintain customer
folders and production in our CRM* Assist Installers issues during
installation* Collect Installers Time sheets, Receipts for payroll*
Collect from installers completion certificates and money
collected* Maintain calendar and update with installs scheduled.
(Google)* Maintain calendar for installers requested off days*
Coordinate all warranty and service calls* Review your job cost to
determine recommendations for improvement* Complete analysis on
root cause of service calls* Review information with Owners and
what next steps are* Take appropriate action to resolvePowered by
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Keywords: Bath Planet, Peoria , Production / Project / Installation Manager, Executive , East Peoria, Illinois
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