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Production / Project / Installation Manager

Company: Bath Planet
Location: East Peoria
Posted on: February 25, 2021

Job Description:

Production / Project / Installation ManagerCreating a fresh solution to bath remodeling, Perfect Choice offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, Perfect Choice has developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.Primary Purpose & FunctionAmerica's number one growing Acrylic Bath System Company, Perfect Choice is seeking a Production Manager/Installation Manager in our Peoria, Illinois and surrounding areas. We offer a very competitive compensation package.Job Responsibilities* Two years' experience in acrylic bath systems is a requirement.* Participate in Hiring & Training* Review time sheets* Review job duties* Manage the installation team* Ensure they meet their accountabilities* Maintain 100% customer satisfaction* 100% Positive feedback from customers on installers* Contact customers 1 week after install for satisfaction review* Contact customers on a weekly basis to keep them informed of the production timeline.* Request customer for referrals, or remind them of program* Planning/Schedule all installations* Review contracts with Sale team prior to ordering* Order all products* Complete permits if required* Manage relationships with vendors* Manage incoming products and warehouseUpcoming installs:* Prepare customer folder* Prepare/gather product together for installers* Maintain customer folders and production in our CRM* Assist Installers issues during installation* Collect Installers Time sheets, Receipts for payroll* Collect from installers completion certificates and money collected* Maintain calendar and update with installs scheduled. (Google)* Maintain calendar for installers requested off days* Coordinate all warranty and service calls* Review your job cost to determine recommendations for improvement* Complete analysis on root cause of service calls* Review information with Owners and what next steps are* Take appropriate action to resolvePowered by JazzHREs7LIwXMlY

Keywords: Bath Planet, Peoria , Production / Project / Installation Manager, Executive , East Peoria, Illinois

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