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Director, Programs

Company: Tommy Nobis Center
Location: Marietta
Posted on: April 8, 2021

Job Description:

Would you like to join our award-winning culture and establish a meaningful career in the nonprofit world? Tommy Nobis Center offers you an opportunity to work for an organization that has been recognized as one of the Best & Brightest Companies to Work For in the Nation as well as being recognized by the Atlanta Journal Constitution as a Top Workplace in Atlanta! Position Summary: The Director, Programs provides leadership to assigned rehabilitation programs and provides the vision and strategy for cutting edge, innovative services. The Director brings subject matter expertise that drives departmental performance to achieve the training and employment objectives of the persons served and results in successful implementation of the organization's mission, goals and metrics for the Department. This role plans, directs, and coordinates daily operations of the assigned rehabilitation programs in an efficient manner to provide the quality and quantity of work that promotes a high degree of client choice and satisfaction. Other responsibilities include budget development & management, creating programmatic vision for grant requests, personnel management, program execution, program evaluations and maintaining accreditation standards Areas of Programmatic Responsibility:

  • Work Adjustment Services (Facility and Community)
  • Early Youth Employment Services (EYES)
  • PSA Training
  • Partnerships with DJJ, DFACS
  • Community Sites - Oversight and Development
  • Commercial / Employment Sites Development Essential Job Functions and Responsibilities: Program Specific:
    • Oversees and directs delivery of quality work adjustment services including case management and work adjustment training.
    • Oversees, directs and sells the Early Youth Employment Services (EYES) program expanding the program's reach in the community.
    • Leads partnership efforts with DJJ, DFACS and other similar programs.
    • Develops community-based work adjustment training sites, job sampling opportunities leading to job placements for Tommy Nobis Center's program participants.
    • Sells and develops commercial/employment sites in the community.
    • Provides behavior management training for all Rehabilitation staff.
    • Provides day to day leadership and supervision to Work Adjustment Case Managers, Community Site Supervisors and Rehabilitation Specialist in partnership with the Chief Operating Officer (COO).
    • Develops and maintains strong and effective community alliances with groups such as Georgia Vocational Rehabilitation Agency, DFACS DJJ, schools and any other grant funding agencies/programs or community partners/employers.
    • Meets with the client and his/her case manager to develop the vocational rehabilitation service plan for assigned programs including employment training goals, measures, and career planning as needed.
    • Develops client vocational development plans in conjunction with rehabilitation service plans.
    • Provide case management and support services where needed including coordination of services with other Tommy Nobis Center staff and referral sources.
    • Audit case notes for thoroughness and correctness (grammar, punctuation, etc.) monthly.
    • Provide referral to other services that the participant may need and provide the follow up for these services.
    • Monitor the productivity and progress of participants in their respective programs and provide timely and comprehensive reports internal outcome measures and reports to VR and others as required. Leadership and Management:
      • Plan, develop, coordinate, implement, and monitor assigned rehabilitation services for individuals in various Tommy Nobis Center rehabilitation service programs.
      • Stewards excellent customer service and positive, productive relationships with clients, families/care givers, and counselors.
      • Ensures efficiency of program delivery monitoring days in program metrics and following up on areas of concern accordingly.
      • Oversees the activity of assigned programs monitoring progress and implements changes as needed to meet goals.
      • Develops and implements new rehabilitation services in alignment with the organization's strategic plan.
      • Responsible for metrics, budget preparation, financial reports, productivity and quality control systems for specified areas of the Rehabilitation team in coordination with the COO.
      • Sets a positive example and drives our core values: mission-driven, accountability, innovation, integrity and fun.
      • Coordinates personnel needs with COO and Human Resources. Participates in the interview process for direct team members.
      • This position is fully responsible for continuously soliciting participant input into the development, planning, and implementation of rehabilitation services.
      • Develops, evaluates, and presents options to management for enhancing and revising current operations or practices based on trends in measurements and metrics
      • Provides information on possible cost savings and impact on policy and other operations.
      • Works closely with staff in other departments engaged in research, grant funding and analysis work/projects.
      • Is a cultural champion for the organization fostering an environment of trust, alignment, transparency and accountability.
      • Provides direct supervision and management of assigned team members and oversight of program participant services.
      • Actively involved in resolving employee relations matters, conducting disciplinary action (including terminations) when/where needed, and preparing accompanying documentation.
      • Meets all CARF standards in all applicable program areas.
      • Participates in the revision an implementation of policies and procedures for the department.
      • Develops new services or service components in coordination with organizational leadership to further satisfy needs of program participants and families.
      • Participates in meetings to discuss participant progress and issues as needed.
      • Completes specific accurate monthly billing. Coordinates with Rehabilitation team members and Accounting to ensure proper and timely billing for all services delivered.
      • Coordinate participants training opportunities at facility and community work sites.
      • Conducts participant meetings for discussion of pertinent issues or concerns.
      • Provides weekly reports to the COO and monthly departmental performance reports (metrics) to the COO and President.
      • Provide referral to other services that the participant may need and provide the follow up for these services.
      • Monitor the productivity and progress of participants in their respective programs and provide timely and comprehensive reports internal outcome measures and reports to VR and others as required.
      • Assists in preparation of Rehabilitation Department reports for Board meetings.
      • Maintain confidential, timely, and accurate case records, attendance, and billing records in accordance with Department of Labor, CARF, TNC, and all other regulatory agency requirements.
      • Prepares and makes presentations to community businesses, civic and educational groups, referral sources, advocates, peers, consumer family groups, etc. to demonstrate the benefits of a partnership program, to encourage employment of Tommy Nobis Center's program participants, to increase disability awareness, and to market Tommy Nobis Center's consumer services.
      • Represent Tommy Nobis Center in agency meetings and takes part in community activities to foster cooperation, increase public awareness in order to market Tommy Nobis Center's programs and services.
      • Oversees all reporting requirements of GVRA, CARF, and other Federal and State agencies as well as Tommy Nobis Center's policies and procedures.
      • Implements safety regulations, company policies and procedures as required by management. Experience and Skills: Education:
        • Bachelor's Degree in Rehabilitation or related field.
        • 4 years' experience in rehabilitation or related field in program management
        • Supervision of direct service staff Qualifications:
          • Must pass drug screen and background check.
          • Eligibility to work in the United States. Core Competencies: Adaptability & Flexibility Adapts to changing business needs, conditions, and work responsibilities. Managing Projects or Programs Structures and directs others' work on projects or programs. Understands and learns from what others say. Analysis/Reasoning Examines data to grasp issues, draw conclusions, and solve problems. Teamwork Promotes cooperation and commitment within a team to achieve goals and deliverables. Tact Diplomatically handles challenging or tense interpersonal situations. Relationship Building Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Special Skills/Abilities: Interpersonal:
            • High level of interpersonal skills required to develop and maintain effective working relationship with staff, participants, other agencies and professionals.
            • Strong written communication skills required to maintain quality documentation and effectively communicate with a broad range of individuals and agencies. Analytical:
              • Ability to analyze data and develop strategies/plans to overcome obstacles and problems. Oral Communications:
                • Ability to communicate and present information informally and formally to agencies, committees, participants, professionals and employees. Leadership:
                  • Ability to motivate clients and provide good example of work habits. Organizational:
                    • Strong organizational skills needed to prioritize all aspects of work load. Problem-Solving
                      • Strong problem solving skills required to develop strategies to overcome obstacles and problems. Other Qualifications or Requirements: Mental Effort:
                        • Ability to deal with statistical data accurately and timely.
                        • Ability to use strong interpersonal skills in meeting the needs of our participants to establish positive relationships with Tommy Nobis Center employees. Physical Requirements:
                          • Ability to stand intermittently
                          • Ability to use vocational assessment tools.
                          • May require occasional travel to community work sites. Visual Effort:
                            • Well-lit office environment.
                            • Use of computer monitor Safety:
                              • Follows all prescribed safety regulations to diminish accidents.
                              • Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers.
                              • Immediately report circumstances you consider may present a hazard to yourself and others. This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change at any time. The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Tommy Nobis Center is an Equal Opportunity Employer, Drugs Don't Work worksite and a participant in e-Verify. If you are having difficulties with the application process, please click here Office Hours:
                                Monday through Friday
                                8:00 am to 5:00 pm
                                Shipping & Receiving
                                until 4:00 pm

Keywords: Tommy Nobis Center, Peoria , Director, Programs, Executive , Marietta, Illinois

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