Human Trafficking Case Manager - Legal Aid Society (Central Illinois)
Company: Metropolitan Family Services
Location: Decatur
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Metropolitan Family Services
empowers families to learn, to earn, to heal, to thrive. Part
mentor, part motivator, part advocate, since 1857, Metropolitan
Family Services has been the engine of change that empowers
families to reach their greatest potential and positively impact
their communities. Metropolitan is Illinois’ first comprehensive
human services agency and reaches more than 136,000 individuals and
families in Chicago, Evanston/Skokie, the southwest suburbs and
DuPage County with services promoting education, economic
stability, emotional wellness and empowerment. We are now hiring
for a full-time Case Manager to join our LAS Individual Rights and
Social Justice Practice Group! This position will support LAS's
team in Central Illinois to bring supportive services to LAS's
clients, such as locating resources for food, therapy, and housing,
assisting with obtaining passports and birth certificates, and
liaising with other state and federal agencies on behalf of the
client. SALARY: The average starting salary for this position will
fall in the range of $41,000 and $45,000 annually. Where candidates
fall in this range will be based on skill and experience level.
ESSENTIAL JOB FUNCTIONS: Under the direction and supervision of an
attorney, the Case Manager works with LAS clients who have been
impacted by human trafficking or labor exploitation to assist them
in their journey. Case management for our clients includes, but is
not limited to: support related to employment and education; crisis
intervention; locating resources such as food assistance, housing,
and other basic needs; assistance with obtaining passports, birth
certificates, and other vital records; liaising with state and
federal human services agencies on behalf of the client; and
assessment for referrals to needed resources. RESPONSIBILITIES:
Conducts thorough assessment of clients’ needs in conjunction with
other LAS staff members. Evaluates problem and service needs Works
with client to develop a written client service plan specifying
goals to be achieved and services to be pursued. Supplements
service plans to meet client needs. Works collaboratively with
community resources. Develops a knowledge of resources and helps
clients to utilize them. Works within contract, grant, and program
requirements including meeting timelines and reporting
requirements. Reassess and monitors client situation and adequacy
of service plan. Collaborates and participates with other program
staff in the planning and implementation of service plans.
Subsequent to consultation with supervisor, handles emergency and
crisis situations within target population. With supervisory
approval, authorizes limited amounts of financial assistance to own
clients. May work with community groups. Works effectively with
diverse staff and service population. QUALIFICATIONS: Bachelor's
Degree from an accredited college or university. Strong
interpersonal and time management skills. Access to a vehicle and
ability to travel in our service area. Ability to work effectively
with diverse individuals and groups. Minimum of 1-2 years relevant
experience required , ideally experience aiding immigrants or
survivors of human trafficking or labor exploitation. Bilingual
(English/Spanish) preferred. Excellent writing, record-keeping,
organizational, and communications skills. TRAVEL/DRIVING
REQUIREMENTS: Driving is required . Travel throughout Northern and
Central Illinois is required . PHYSICAL REQUIREMENTS: While
performing the essential duties of this job, the employee is
required to sit and stand for sustained periods of time, frequently
talk, hear, use hands and fingers to feel, handle, and operate
objects or controls, and occasionally stand, bend, stretch, stoop,
kneel and crouch. The employee is required to have close visual
acuity to perform an activity such as preparing and analyzing data
and figures, transcribing, and viewing a computer terminal.
Metropolitan Family Services offers a very generous benefits packet
to our professionals: Aetna Medical Coverage: HMO, Traditional PPO,
or PPO w/ HSA contributions. Dental and Vision Insurance Options 12
paid Holidays Paid Time Off (PTO) 401K Plan Training and
Professional Development Plan with E- Learning Wellness Initiative
Program Employee Assistance Network
Keywords: Metropolitan Family Services, Peoria , Human Trafficking Case Manager - Legal Aid Society (Central Illinois), Healthcare , Decatur, Illinois
