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Front Desk Guest Service Agent - 2nd Shift

Company: Holiday Inn Express - East Peoria, Riverfront
Location: East Peoria
Posted on: September 25, 2022

Job Description:

Job DescriptionHoliday Inn Express (located next to Bass Pro Shop) is adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work a variable schedule that may include two days a week or five based on need. This is a part-time position that can lead to full-time in the future. Hours are second shift from 3pm to 11pm.Essential Duties and Responsibilities:

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.Who We Are:Frontier Hospitality Group has been locally owned for over 71 years (1950). We operate five hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.Benefits to Working Here:
    • Health and Dental Insurance, 401K, and Voluntary Life Insurance (30+ hours)
    • Travel Discounts to relax and refresh.
    • Growth opportunities to keep you challenged in your career.Qualifications and Requirements:
      • High School Diploma or GED (nice to have but not required).
      • Previous hotel or relevant customer service experience.
      • Proficient in Microsoft Excel, Word, and Outlook.
      • Ability to work a flexible schedule including weekends. EOE/AA/Disabled Veteran

Keywords: Holiday Inn Express - East Peoria, Riverfront, Peoria , Front Desk Guest Service Agent - 2nd Shift, Hospitality & Tourism , East Peoria, Illinois

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