Human Resource Generalist
Company: HGS US - Nationwide
Location: Peoria
Posted on: April 9, 2021
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Job Description:
HGS (Hinduja Global Solutions) provides a full suite of business
process management (BPM) services from traditional voice contact
center services and transformational DigiCX services that are
unifying customer engagement to platform-based, back office
services and digital marketing solutions. -- At HGS, we help design
and implement an effortless customer experience using digital
channels, analytics, automation and digital marketing. As a member
of the HGS Human Resources team, the --HR Generalist --will
--assist with the responsibility of partnering with site operation
leaders to implement Human Resources strategies in support the
organization--------s overall strategic objectives. Additionally,
to ensure the organization--------s culture develops in accordance
with HGS values, the HR Generalist will help to enable the
organization to attract, retain and develop high performing
employees --*CANDIDATES MUST CURRENTLY BE BASED IN PEORIA TO BE
CONSIDERED FOR THIS POSITION!*
ORGANIZATIONAL PLACEMENT:Typically Reports To: Director of Human
Resources or Human Resource Call Center ManagerTypical Reports: --
Human Resources Coordinator -- --Principal Duties and
Responsibilities:
Minimum jOB Requirements: (Education, Experience, Skills)
LEADER COMPETENCIES:CompetencyDefinitionUses Sound Judgment & Makes
Decisions Wisely -- --Asks probing questions to better understand
other external points of view. --Develops sound recommendations to
achieve progress on major accounts/projects. -- Recognizes limits
in resolving complex issues and involves appropriate personnel as
necessary.Shows Initiative -- --Questions the way a process is done
and suggest changes. Leads efforts to achieve long term goals. --
Empowers and supports others to produce needed results that lead to
the growth of the business and personal development.Promotes
Teamwork -- --Shares in-depth knowledge about the organization to
expand team understanding of relevant issues. -- Leads
cross-functional teams. -- Participates in external collaborative
efforts and arrangements. --Communicates Effectively --Conveys
information to a variety of audiences, modifying content as
appropriate. -- Listens to others and facilitates the sharing of
information. Acts as a leader during internal and external
meetings.Embraces DifferencesEncourages differences as a way to
enhance group productivity. Promotes equal treatment among team
members.Drives Customer Focus --Anticipates, understands and
exceeds the needs of our customers. -- Drives the development or
enhancement of product/services, based on customer needs. -- Leads
and encourages team to build customer relationships. -- Seeks
feedback from our customers.
PandoLogic. Keywords: Human Resources Generalist, Location: Peoria,
IL - 61606
Keywords: HGS US - Nationwide, Peoria , Human Resource Generalist, Human Resources , Peoria, Illinois
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