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Service Information Developer 1

Company: Caterpillar
Location: Peoria
Posted on: May 6, 2020

Job Description:

As a Service Information Developer at Caterpillar, you will develop, validate, and electronically author service information for delivery via the Service Information System (SIS) and SIS 2.0 to dealers and customers worldwide.

Job Duties/Responsibilities may include, but are not limited to:--- Produce Disassembly and assembly information that has a positive impact on safety, efficiency, and profitability of dealer service operations.--- Utilize the Caterpillar Authoring (ACM) system to develop and electronically author a variety of service information types used to service Caterpillar equipment.--- Perform and document the disassembly and assembly of Caterpillar equipment.--- Comply with all safety and contamination control processes used in the Caterpillar Mechanical Lab.--- Conduct complex research of engineering information and product service requirements in a timely and accurate manner.--- Contact Product Design/Support Engineers and use of a variety of corporate systems and resources.--- Collaborate with product groups to ensure accurate service information for each NPI program.--- Photograph equipment and or create graphics using 3D models for service information.

Basic Qualifications:

--- Associates Degree in a related technical field.

--- 5+ years of hands on experience servicing/repairing Caterpillar machines and equipment.

Top Candidates Will Also Have:

--- Bachelors degree in a related field.

--- Documented team lead and/or mentoring experience

--- Caterpillar Think Big/Bigger graduate.

--- Excellent mechanical aptitude, a strong customer focus, initiative, planning & organization skills and good communication skills.

--- Caterpillar authoring (ACM) experience.

--- Teamcenter Visualization / Creo / Pro-Engineer experience.

Additional Information:

--- Relocation assistance is not available for this position

--- Travel requirement is less than 10%

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website

EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Keywords: Caterpillar, Peoria , Service Information Developer 1, IT / Software / Systems , Peoria, Illinois

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