Parts Professional

Company: Martin Sullivan
Location: Roanoke
Posted on: January 25, 2023

Job Description:

Martin Tractor, Inc. is a family owned and operated 4th generation John Deere Dealership. Our company started from humble beginnings in 1926 at a farmhouse in Roanoke, Illinois.

Over the last 95 years our company has grown and Martin Tractor, Inc. currently has 13 locations across Central and Western Illinois. Martin Tractor Inc. has a unique culture, we have a small-town feel with all the benefits of a larger corporation.

This Parts Professional is responsible for selling, receiving, and delivery of parts and accessories. In addition, performs customer service to external customers and internal departments, overall organizational promotion, and stocking duties.

Responsibilities

* Promotes and sells products and/or services to meet customer needs.
* Supply service technicians with parts in a timely manner to minimize service technician downtime. Places parts on correct segments of the repair order.
* Assists with preparing and maintaining merchandise displays.
* Unloads and verifies receipting-in of shipments and assists with placing machine down and stock orders in their proper inventory locations.
* Process transfer requests and receipting of transfers.
* Follows up on shortages and expedites issues by reporting to the manager.
* Record lost sales.
* Inventory of parts bins during slow times.
* Assists in maintaining all departmental tools, equipment, and vehicles, assist in loading/unloading of a transfer truck.
* Assist in trash removal to the dumpster.
* Assist in keeping parts department clean and orderly.
* Keep the showroom and workstation clean and orderly.
* Create a positive experience for all customers through attitude, helpfulness, clarity, and innovation.
* Engage the marketing plan by calling customers daily, ask for feedback from in store customers as to needs.
* Proactively promote competitive parts and accessories to each customer.
* Review daily customer feedback with the Parts Manager.
* While in communication with customers, actively review and update customer information.
* Recognize and greet all customers as soon as they enter the building.
* Notify customers daily on the progress of ordered parts and availability.
* Any other duties as assigned by supervisor.

Experience, Education, Skills, and Knowledge:

* Basic data entry/keyboarding skills.
* Basic parts and machinery knowledge.
* Ability to use the John Deere Parts Catalog computer application.
* Ability to work in a team environment.
* Ability to lift items weighing up to 75 lbs.
* High School diploma or equivalent experience.

Martin Tractor Inc. and its dedicated employees are trusted partners, delivering and supporting premium products and personalized solutions to agriculture, consumer, and commercial customers to ensure long-term success.

We invite you to apply to become a part of our honest, hardworking, and dynamic group of dedicated employees, Our goal is to employ hard working employees who are seeking a rewarding career. We take pride in providing generous benefits to our employees and their families.

* We offer 401K and Roth retirement plans with company paid Safe Harbor employer retirement contributions.
* Free development opportunities in your field of knowledge, incentive pay programs, and employee discounts.
* Membership opportunities to Deere Employees Credit Union.
* The following are for Full-time employees only:
* Competitive Medical, Dental, and Vision benefits.
* Free doctor online consultations.
* Access to the V.I.P. network of physicians, outpatient facilities, and other services No cost to employees for procedures who are on PPO medical plan.
* Company-paid basic life insurance.
* Free Will, Living Wills, POA, and free Employee Assistance Program.
* Supplemental life, Short term, and Long-term disability.
* Start earning generous PTO time as soon as you start working.


* We are an equal opportunity employer, and all qualified applicants and internal transfers will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Qualifications

Keywords: Martin Sullivan, Peoria , Parts Professional, Other , Roanoke, Illinois