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Call Center Representative

Company: Bath Planet
Location: Morton
Posted on: May 27, 2023

Job Description:

Call Center Representative

Perfect Choice / Bath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. We were voted top bathroom remodeling company in the state this year. We also offer windows, siding, gutters, gutter protection, flooring, roofing, and deck remodels.

Perfect Choice Exteriors is looking for a Super Star Call Center representative -for our Peoria, IL -market and surrounding areas to join our winning team. - Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Jump on the board NOW as positions fill quickly! Earn money while making a positive impact that help homeowners improve their homes. -

General Purpose:

Customer Service skills is a must. Contact homeowners by telephone, set up qualified appointments for free consultations. -We offer hourly plus commission. Hourly is 11-14 depending on interview and experience. Commission is an average of 1500-2000 monthly starting out.

We also have 2 vacation giveaways every year! Earn a chance to win a full paid trip! The location changes with each giveaway. - -Main Job Tasks and Responsibilities:

  • Deliver scripted pitch to the homeowners
  • Adjust scripted pitch to meet needs of specific homeowners
  • Handle homeowner's questions and objections
  • Obtain homeowners information including names and addresses phone numbers etc.
  • Receive appointments over the telephone
  • Input appointment details into the computer system
  • Input homeowners' information and important details of conversation
    • Answer telephone calls from potential homeowners who are responding to advertisements
    • Contact homeowners to follow up on initial interaction
    • Update lead information and maintaining reports
    • Education and Experience:
    • Knowledge of sales and marketing principles and strategies
    • Relevant work experience in telemarketing, sales, marketing, or promotions
    • Product knowledge --Training provided
    • Proficiency in relevant computer applications
    • Follow up with customers you have setKey Competencies:
      • Communication skills
      • Information gathering & management
      • Persuasiveness Adaptability
      • Initiative Tenacious
        • High energy level Self-Motivation
        • Industry best training
        • Ongoing Support
        • Advancement OpportunitiesThis is an in-office position at our location in Creve Couer IL. - -Full time hours are:
          • Monday-Thursday 10:15am-7:00pm.
          • Saturday 9:00am- 2:00pm.
          • Fridays, Sundays, & holidays off. Once a month we work Fridays to have one weekend off a month. On those days, our shift is 10:00am-3:00pm. - -Currently, we are not hiring any part-time employees. -If you have any questions, or want to speak with the hiring manager directly, call Maddy at (309) 863-5796.Powered by JazzHR

Keywords: Bath Planet, Peoria , Call Center Representative, Other , Morton, Illinois

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