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Patient Accounts Associate

Company: OSF Healthcare System
Location: Peoria
Posted on: July 14, 2019

Job Description:

Job Description Patient Accounts Associate (PAT******) Responsible for supporting management in the billing and collection of accounts receivable for professional and facility claims including but not limited to inpatient and outpatient, physician office, Home Care and Hospice accounts, cash application and reconciliation and/or resolving patient service issues. This position requires basic understanding of the Revenue Cycle and the importance of evaluating and securing all appropriate financial resources for patients to maximize reimbursement to the health system. The Patient Accounts Associate must also have basic knowledge of accounting, healthcare, and general office procedures, and be capable of communicating clearly and concisely, both verbally and in writing, with peers, supervisors, payors, physicians, patients, other departments, etc. This position impacts the clinical and financial integrity of the organization. Areas of Focus: Workers Compensation, Lien/Legal, Vendor, and Homecare. Qualifications REQUIRED QUALIFICATIONS: Completion of high school or its equivalent. Minimum of 1 year experience in an office clerical setting or customer service environment. Typing speed of 35 wpm with 90% accuracy. Experience with office applications and Internet. Requires basic knowledge of standard PC word processing and website navigation. Within 1 year of date of hire, complete required revenue cycle education provided by department and obtains corresponding certification. Requires strong attention to detail and ability to obtain and record information accurately. Requires communication skills to clearly and concisely communicate verbally and in writing with peers, supervisors, payors, physicians, patients, other departments, etc. Ability to understand, interpret, evaluate and resolve basic patient service issues. Basic problem solving skills to address payor and patient issues appropriately and know when to ask for assistance. Requires conflict management skills, and time management skills. PREFERRED QUALIFICATIONS: Basic knowledge of medical terminology Basic knowledge of CPT4, ICD10, HCPCS, and modifiers Experience with medical billing, including working with insurance companies, third party administrators, and collections with heavy emphasis on customer phone contact. Experience working in a medical setting Experience in scheduling and/or registration Experience working with an electronic medical record system EOE/Minorities/Females/Vet/Disabled Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status. Experience the OSF culture and community by Affirmative Action. Contractor and Subcontractor shall abide by the requirements of 41 C.F.R. 60-1.4(a), 60-300.01, 60-300.5(a), 60-741.5(a), and 61-300.10. These regulations prohibit discrimination against qualified individuals based upon their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Keywords: OSF Healthcare System, Peoria , Patient Accounts Associate, Other , Peoria, Illinois

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