PeoriaILRecruiter Since 2001
the smart solution for Peoria jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Joliet
Posted on: August 21, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become An Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bankregistry to get connected with this client and tobecome a member. Please reference agent id code MJOLpatrick on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Peoria , Inbound Travel Consultant, Other , Joliet, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Licensed Realtor - Min. 5 Transactions/year
Description: IMPORTANT: You must be a state licensed real estate agent with a history of closing at least 5 transactions per year in order to qualify for this position This is a commission and equity-based
Company: Fathom Realty
Location: Joliet
Posted on: 09/16/2019

Infantryman - Management Training (11B)
Description: 11B Infantryman - Management Training Job ID: 1103507 Job Views: 135 Location: JOLIET, Illinois, United States ZIP Code: 60435 Job Category: Ground Forces Posted: 09.04.2019 Age Requirements: Must (more...)
Company: Army National Guard
Location: Joliet
Posted on: 09/16/2019

CDL-A Company Truck Driver
Description: CDL-A COMPANY TRUCK DRIVER JOBS Newly Increased Pay And Top Miles Find More At Freymiller Get on board with a carrier that combines old-school trucking with modern respect At Freymiller, we offer (more...)
Company: Freymiller
Location: Joliet
Posted on: 09/16/2019


Travel Nurse - OR RN - Operating Room Registered Nurse
Description: Travel Surgery Nurses NeededCirculators Scrub NursesNebraska Travel RN Nursing AssignmentsGeneral, Cardiovascular Outpatient Surgery experience--The Travel Nurse Season is here and it shows--One quick (more...)
Company: HealthCare Travelers (Nursing)
Location: Joliet
Posted on: 09/16/2019

Truck Driver (88M)
Description: 88M Truck Driver Job ID: 1103508 Job Views: 114 Location: JOLIET, Illinois, United States ZIP Code: 60435 Job Category: Transport Posted: 09.04.2019 Age Requirements: Must be between the ages of (more...)
Company: Army National Guard
Location: Joliet
Posted on: 09/16/2019

CDL-A Flatbed Truck Driver
Description: Live The Maverick Life Maverick Transportation is now offering 1,000 GUARANTEE WEEKLY PAY Maverick Transportation offers more than just flatbed truck driving jobs, we offer experienced CDL-A flatbed (more...)
Company: Maverick Transportation, LLC
Location: Joliet
Posted on: 09/16/2019

CDL-A Owner Operator Truck Driver
Description: FLATBED CDL-A INDEPENDENT CONTRACTOR TRUCK DRIVER JOBS 8K Elite Bonus For Independent Contractors At Boyd Bros. At Boyd Bros., we are
Company: Boyd Bros Transportation
Location: Joliet
Posted on: 09/16/2019

Occupational Therapist (OT) - Travel - Skilled Nursing Facility-151311
Description: RESPONSIBILITIES AND DUTIES Occupational Therapist / Therapy Provide treatment per facility, professional, and federal regulations and guidelines 13-week assignment Start
Company: Delta Healthcare Providers
Location: Springfield
Posted on: 09/16/2019

Insurance and Financial - Agency
Description: The Agent Opportunity We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key (more...)
Company: State Farm
Location: Joliet
Posted on: 09/16/2019

Want to Improve Your Income?
Description: Not satisfied with what you are making now, or retired and need more money Your earnings should reflect the results of your efforts, not just a
Company: Parsons Enterprises
Location: Joliet
Posted on: 09/16/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Peoria RSS job feeds