PeoriaILRecruiter Since 2001
the smart solution for Peoria jobs

CUSTOMER SOLUTIONS TECH SUPPORT

Company: Mommy Jobs Online
Location: Peoria
Posted on: September 13, 2019

Job Description:

Customer Solutions Tech Support You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! EssentialFunctions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge ofour management systemsvaried product line and installation processes Educate customers on the use ofour management system homesystemsand products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strictattendance/punctualitypolicy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visitmommyjobsonline.comand click on Join Now and select theCustomer ServiceWAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAlice on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Peoria , CUSTOMER SOLUTIONS TECH SUPPORT, Other , Peoria, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Senior Front-End Engineer
Description: Let companies apply to you, not the other way around. Sign up with Hired to get access to thousands of companies currently hiring front-end developers. Want to work for a company you love Are you a (more...)
Company: Hired
Location: Dekalb
Posted on: 09/20/2019

Become your own Boss: Own your own Franchise for as little as $30k
Description: Instead of getting another
Company: FranchiseHelp
Location: Normal
Posted on: 09/20/2019

Field Sales Representative
Description: American Dream Home Improvement, Inc. Sales Representative Restoration Specialist HIGH INCOME amp UNLIMITED EARNING POTENTIAL Are you seeking high income or unlimited earning potential in a position (more...)
Company: ADHI
Location: Dekalb
Posted on: 09/20/2019


Senior Software Engineer - DeKalb
Description: Let companies apply to you, not the other way around. Sign up with Hired to get access to thousands of companies currently hiring software engineers.Want to work for a company you love Are you a Senior (more...)
Company: Hired
Location: Dekalb
Posted on: 09/20/2019

Get New Painting Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Bloomington
Posted on: 09/20/2019

Center Medical Specialist - RN (82851)
Description: Job Description:For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines (more...)
Company: Grifols
Location: Bloomington
Posted on: 09/20/2019

RN / Intensive Care Unit
Description: The benefits of taking a travel nursing job with Cross Country Nurses include: Free Private Housing or Generous Housing Allowance Comprehensive Health Insurance with Prescription Coverage Dependent Health (more...)
Company: Cross Country Nurses
Location: Dekalb
Posted on: 09/20/2019

Transcriber - Law Enforcement/Criminal Audios (Remote)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Decatur
Posted on: 09/20/2019

Claim Specialist-Property Complex
Description: One Company Many Careers A Day In The Life Of A Claim Specialist-Property Complex- req 9573 Do you enjoy investigating, putting facts together to solve problems, AND have a passion for helping customers (more...)
Company: State Farm Mutual Automobile Insurance Company
Location: Bloomington
Posted on: 09/20/2019

Bid On Local Landscaping Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Normal
Posted on: 09/20/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Peoria RSS job feeds