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Courier - TrilliumPlace

Company: Carle Health
Location: Peoria
Posted on: April 3, 2024

Job Description:

Position Summary:

The Courier's primary responsibility is assisting in the transportation of interoffice mail, US Post Office mail, lab specimens and other supplies as requested.


Driver's License upon hire and

Valid drivers license for at least one year.


  • Use of usual and customary equipment used to perform essential functions of the position.
    Basic computer knowledge using word processing, spreadsheets, email and web browsers. Writes, reads, comprehends and speaks fluent English. Customer/patient focused. Critical thinking skills using independent judgment in making decisions.

    Essential Functions:

    Use and maintenance of motor vehicles:
    • Maintains an acceptable motor vehicle record.
    • Ensures the proper use and care of the vehicle in their possession.
    • Relays operation concerns to Manager or Supervisor.
    • Follows established routes and protocols, always demonstrating all Rules of the Road and following all laws.
    • Drives up to 650 miles in both urban and rural settings and in all types of weather conditions.
    • Ensures vehicle is parked in designated areas.Transportation of specimens, supplies, and mail:
      • Performs designated routes for transportation with efficiency, maintaining scheduled stops in the allotted time period.
      • Ability to lift 30-40 lb. boxes of mail and supplies.
      • Adjusts routes as necessary to meet client needs.
      • Places utmost importance on customer service for all routes.
      • If specimens are transported, verifies specimens are properly labeled prior to transport of specimen to the laboratory; uses good judgment in accepting specimens.
      • Transports laboratory- and hospital-related items to clients and departments accurately and promptly.
      • Prepares and delivers supplies as requested by the client through the Customer Service Department. Does not wait for the next route to deliver supplies. Supplies are not left in car for the next courier.Key Accountability
        • Effectively communicates information and shares knowledge with peers, lead staff, coordinators and internal and external customers in a timely manner.
        • Completes work within assigned route times.
        • Keeps abreast of changes by reading e-mail messages daily when scheduled to work and attending section meetings.
        • Responds to questions by internal or external customers, peers or coordinators.
        • Notifies customers of delays in collection or transport.
        • Provides timely responses to customer's request and/or takes responsibility for directing the customer to appropriate personnel when necessary.
        • Shares information essential to the efficient operation of department with peers, Coordinator and shift to shift; explains messages and problems clearly without hesitation.Key Accountability
          • Other job duties as required or as designated.
          • Follows Carle Health Health safety policies.
          • Properly stores specimens according to protocol.
          • Asks for assistance in completing work assignments when necessary.
          • Follows up or refers problems and/or concerns to appropriate personnel in a timely manner.
          • Contributes ideas for improving work processes.

            We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. - For more information:

            Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.

Keywords: Carle Health, Peoria , Courier - TrilliumPlace, Professions , Peoria, Illinois

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