Northwestern Medicine: Patient Service Representative
Company: Northwestern Medicine
Posted on: November 22, 2021
Hours are from 7:45am-8:15pm with weekend and holiday
requirementESSENTIAL FUNCTIONS:Communicates with patients and
guests including greeting them upon arrival, confirming identity
and providing necessary information related to their visit.
Completes check-in/out functions as directed. Confirms and updates
patient identification and demographic/insurance information.
Completes patient registration as needed. Obtains patient
consents/authorizations. Collects co-payments, past due balances
and point of service payments. Posts payments, process billing
information and perform end of day cash drawer closing. Keeps
waiting area clean and comfortable. Informs patients of any delays
or changes in appointment status. Schedules appointments as
necessary. May perform This role may support additional projects,
perform administrative tasks, and other duties as
assigned.QualificationsRequired:High school diploma or GED
equivalent. Zero (0) to two (2) years experience in a customer
service position. Preferred: Bachelors degree. Previous experience
in a healthcare setting.Working knowledge of medical terminology.
Keywords: Northwestern Medicine, Peoria , Northwestern Medicine: Patient Service Representative, Sales , Canton, Illinois
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