Front Desk Agent - Peoria Marriott Pere Marquette
Company: Peoria Marriott Pere Marquette
Posted on: January 13, 2022
***** $300 SIGN-ON BONUS OFFERED *****
The Peoria Marriott Pere Marquette Hotel, a Davidson Hospitality
Group property, has built its culture on teamwork, a commitment to
excellence, and individual dependability. We deliver exceptional
service, quality, and value to every guest, every time. This is the
driving philosophy of our business. We want our hotel to be the
best and our guests to be exceedingly satisfied.
We seek the best hospitality professionals. Achievers and leaders.
Passionate, highly competitive and exceptional people. In return,
we provide every team member with unparalleled opportunities to
exercise their responsibility and integrity, while growing
themselves and building a valuable and rewarding career.
If you share our passion for delivering hospitality where details
matter, we invite you to apply today to join our team!
Position Info: Starting hourly rate of $13.00
The position of Front Desk Agent is responsible for providing a
genuine and authentic guest experience. You will be responsible for
the following duties:
-Organize, confirm, process, and conduct all guest
check-ins/check-outs and adapt for any changes.
-Secure payment; verify and adjust billing as needed.
-Activate and distribute room keys.
-Process all guest requests and relay messages.
-Empathetically listen to guest inquires and provide appropriate
-Welcome and acknowledge all guests according to company standards,
anticipate and address guest service needs, assist individuals with
disabilities, and exceed all guest expectations.
-Complete cashier and closing reports, counting the bank at the end
of each shift securely
-maintain confidentiality of all guest and hotel information
-document all guest requests, complaints or problems immediately
and notify designated department/personnel for resolving the
situation. Follow up to ensure completion and guest
Keywords: Peoria Marriott Pere Marquette, Peoria , Front Desk Agent - Peoria Marriott Pere Marquette, Sales , Peoria, Illinois
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