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Customer Service Representative

Company: Blessing Hospital
Location: Macomb
Posted on: January 15, 2022

Job Description:

Per the Blessing Health System's Covid-19 Vaccination policy, all employees must be fully vaccinated. There are limited exemptions for those with specific religious or medical reasons . This position will support the Respiratory Department and is located in Macomb, IL. JOB SUMMARY + To improve customer relations and provide support to all departments by receiving all incoming phone calls and directing them to the appropriate staff. To help customers find the equipment and products to meet their home care needs. This position requires an individual with interpersonal skills conducive to positive customer and employee relations. Ability to read and write clearly, follow and give instructions. Ability to use calculator, computer and type is preferred. Prior experience or on-the-job training. Must be able to successfully complete orientation/training program prescribed by Denman Services Inc. Must be capable of lifting heavy loads (up to 40 lbs), walking, bend, squatting, reaching, kneeling, pushing, and pulling. JOB QUALIFICATIONS + Education/Training/Experience: + REQUIRED: + Must have good telephone techniques. + Good telephone voice. + High School Diploma or equivalent (GED) + + Pay Status: + Non-Exempt Hourly EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.

Keywords: Blessing Hospital, Peoria , Customer Service Representative, Sales , Macomb, Illinois

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